Terms of use

About these terms

These Website Terms apply to your use of the HB Group website at hb-group.co.uk.

By accessing and using this website, you agree to use it in accordance with these terms. If you do not agree with these terms, you should stop using the website.

Who we are

HB Group provides plumbing, heating and commercial refrigeration services across South Yorkshire, including Rotherham, Sheffield, Doncaster, Barnsley and surrounding areas.

Email: info@hb-group.co.uk
Telephone: 01709 278991

Purpose of this website

This website is provided to give general information about HB Group, the services we provide, the areas we cover and ways to contact us or request a quotation.

Content on the website is provided for general informational purposes. Service availability, technical requirements, parts, equipment, timescales and prices may vary depending on the property, system, equipment and circumstances of each enquiry.

Use of this website

You may use this website for lawful personal or business purposes connected with learning about our services or contacting us.

You must not:

• Use the website for unlawful, fraudulent or malicious purposes
• Attempt to gain unauthorised access to the website, server or connected systems
• Introduce malware, viruses or other harmful material
• Deliberately interfere with the operation or security of the website
• Use automated systems to extract or reproduce substantial parts of the website without permission
• Misrepresent your identity when submitting an enquiry

Website availability

We aim to keep the website available and functioning correctly, but we do not guarantee that it will always be available, uninterrupted or free from errors. Access may occasionally be restricted or suspended for maintenance, updates, technical reasons or circumstances beyond our reasonable control.

Accuracy of website information

We make reasonable efforts to keep the information on this website accurate and up to date. However, information may occasionally become outdated, incomplete or contain errors.

Services, service areas, availability and other content may be changed without notice.

Services shown on the website

Descriptions of plumbing, heating, boiler, commercial refrigeration and related services are provided as general information only.

Air conditioning may be shown as a future or coming-soon service until HB Group confirms that it is actively available.

The suitability, availability and scope of any service will depend on the property, system, equipment, parts availability, location and the circumstances of the enquiry.

Quotations and estimates

Any prices, examples, descriptions or other information shown on this website should not be treated as a formal quotation unless expressly stated. A binding quotation or agreement will be provided or confirmed separately where appropriate.

Website enquiries

Submitting a contact form or other enquiry through this website does not create a contract between you and HB Group.

An agreement for services will only arise when the relevant work, price and any applicable terms have been agreed separately.

Emergency and call-out information

References to emergency or call-out services do not guarantee immediate attendance. Availability, response time and attendance will depend on location, workload, engineer availability, the nature of the issue and other relevant circumstances.

Images and examples of work

Photographs, project images and examples shown on this website are intended to illustrate the type of work HB Group may undertake.

Previous work should not be taken as a guarantee that an identical result, timescale, method or price will apply to another property or installation.

Intellectual property

Unless otherwise stated, website content is owned by HB Group, licensed to us or used with appropriate permission. This may include website text, branding, logos, photographs, graphics, videos, page designs, layouts and service descriptions.

You may view the website and retain reasonable copies for your own personal reference. You must not reproduce, republish, distribute, sell, modify or commercially exploit website material without appropriate permission.

Our branding

The HB Group name, logo and associated branding must not be used in a way that suggests endorsement, partnership or association without our permission.

External websites

This website may contain links to websites or services operated by third parties. These links are provided for convenience or information. HB Group Ltd does not control third-party websites and is not responsible for their content, availability, security, terms or privacy practices.

Links to our website

You may link to publicly accessible pages of our website where the link is made fairly, lawfully and does not damage or take unfair advantage of our reputation. You must not create a link that falsely suggests an association, approval or endorsement where none exists.

Viruses and website security

We take reasonable measures to operate and maintain the website securely. However, we cannot guarantee that the website or files available through it will always be completely free from viruses, malicious software or other harmful components.

Liability

Nothing in these Website Terms excludes or limits liability where it would be unlawful to do so.

Subject to applicable law, HB Group is not responsible for loss or damage arising solely from reliance on general information published on this website where a site visit, technical assessment, inspection or quotation would reasonably be required.

We are also not responsible for loss caused by third-party websites, services or systems outside our reasonable control.

Privacy and cookies

Information about how personal information is handled can be found in our Privacy Policy.

Information about cookies and analytics technologies can be found in our Cookie Policy.

Changes to this website

We may update, change, remove or add website content at any time. We may also change services, service areas, opening information or other website information without prior notice.

Changes to these Website Terms

We may revise these Website Terms from time to time. Any updated version will be published on this page and the latest revision date will be shown at the top.

Contact us

If you have any questions about these Website Terms, contact HB Group at info@hb-group.co.uk or call 01709 278991.