How we use cookies

Who we are

HB Group provides plumbing, heating and commercial refrigeration services across South Yorkshire.

Website: hb-group.co.uk
Email: info@hb-group.co.uk
Telephone: 01709 278991

What are cookies?

Cookies are small text files stored on your device when you visit a website. They can help a website function correctly, remember choices, improve performance and, where consent has been given, help us understand how visitors use the website.

What are similar technologies?

In addition to traditional cookies, websites may use technologies such as local storage or browser storage for similar purposes, including remembering cookie preferences or supporting website functionality.

How we use cookies

HB Group may use cookies and similar technologies to:

• Make the website function correctly
• Remember your cookie preference
• Support website security and performance
• Understand how visitors use the website where analytics consent has been provided
• Improve website content, navigation and usability

Strictly necessary cookies

Strictly necessary cookies are required for essential website functionality and do not require consent where they are necessary to provide the website or a service you have requested.

They may be used for purposes such as:

• Remembering your cookie consent choice
• Maintaining website security
• Supporting essential website functionality
• Preventing repeated display of the cookie banner after you have made a choice

Analytics cookies

We plan to use Google Analytics to understand how people use the website and to help improve its content, performance and user experience.

Analytics information may include:

• Pages viewed
• Time spent on the website
• General navigation and interaction behaviour
• Device type
• Browser type
• Approximate geographic location
• How visitors reached the website

Optional analytics cookies will only be activated where you have given the relevant consent through the website cookie controls.

If you decline optional analytics cookies, you can still use the website normally.

Google Analytics

Google Analytics may be used to understand how visitors interact with this website and to help improve its content and performance.

Google Analytics may collect website usage information, device information, browser information and approximate location information.

We do not intentionally send enquiry content such as your message, email address or telephone number to Google Analytics.

Google Analytics will only be loaded where you have accepted optional analytics cookies through the cookie banner.

More information is available in Google's Privacy Policy.

Your consent

When you first visit the website, you may be shown a cookie banner allowing you to accept or decline optional cookies. Strictly necessary cookies may still be used because they are required for essential website functionality.

Withdrawing or changing your consent

You can change your cookie preference at any time using the Cookie Settings button below.

Cookie Settings

Cookie preference storage

When you make a cookie choice, that preference may be stored locally in your browser so we can remember whether you accepted or declined optional cookies.

If you clear your browser data, use another browser or device, or remove the stored preference, you may be asked to choose again.

How long cookies remain on your device

Different cookies may remain on your device for different periods. Some are session cookies and may be removed when you close your browser. Others may remain longer so preferences can be remembered between visits.

First-party and third-party cookies

First-party cookies are set directly by the website. Third-party cookies may be set by external services such as analytics providers. Where third-party services are used, their own privacy and cookie policies may also apply.

Managing cookies through your browser

Most web browsers allow you to view, delete or block cookies through their settings. Blocking all cookies may affect some website functionality.

Embedded content and external services

This website may include third-party content or services such as maps, videos, social media content or other external tools. These services may use their own cookies or tracking technologies.

Where appropriate, optional third-party services should only be loaded after the required consent has been obtained.

Your privacy

More information about how we collect and use personal information is available in our Privacy Policy.

Website terms

Rules relating to use of this website are available in our Website Terms.

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes to our website, technologies, services or legal requirements. The latest version will always be published on this page.

Contact us

If you have any questions about this Cookie Policy, contact info@hb-group.co.uk or call 01709 278991.